Otis on iTunes U FAQ

What is Otis on iTunes U?
Otis provides online access to a variety of digital audio and video podcasts we have created which is available via Apple's iTunes Music Store. The current content includes audio-only lectures and readings, Enhanced podcasts, and videos of both Otis course material as well as other Otis community activites.

Who is in charge of uploading content?
The TLC is currently coordinating all content.

How do I find Otis on iTunes U?
You need to have iTunes on your computer. Follow this direct link. If that does not work, launch iTunes, go to the iTunes Music Store, and then click on the link to iTunes U. Once on the iTunes U welcome page, in the box labeled "iTunes U Quick Links," click on the category Univerisites & Colleges. Choose Otis College of Art and Design from the list.

Otis content is divided between two general areas: Otis Course Material and Otis Life. Click on any icon and you will be taken to the page listing all Podcasts for that class or subject area. Note: depending on your internet connection or computer speed, you may need to download the file first before viewing it.

How do I get a copy of iTunes?
Go to www.apple.com/itunes/download and download iTunes for free for either Macintosh or Windows. Double click on the downloaded file's icon and follow the instructions provided. Restart your computer and launch iTunes. To learn more about the Apple iTunes U program, visit their website.

Where can I get more support?
For an in depth iTunes tutorial, please visit http://www.apple.com/itunes/how-to/.

What if I have Windows? Can I still install iTunes?
Yes. Apple has Windows 2000 / XP / Vista versions of iTunes available for free download off their website http://www.apple.com/itunes.

Will I have to pay to access Otis on iTunes U?
No. You may freely preview and download all of the content from Otis on iTunesU.

A search is not returning many Otis tracks. Is there something wrong?
The search function currently references the main iTunes Music Store. Otis on iTunes U tracks are catalogued separately, and thus will not be found in a search.

Can I access Otis on iTunes U directly without first opening a browser?
Yes. Simply launch your iTunes application, choose iTunes U, then choose Otis College of Art and Design.

The podcast has images, but they do not appear when I play it. How can I see them?
In iTunes, click on the View menu. Then click on the Show Artwork option. You can also activate this option by pressing Apple-G on a Mac or Ctrl-G on a PC. The images will appear in the lower left corner of the iTunes window. You may open the images in a new pop-up window by clicking on the image.

I can see other people's playlist in my iTunes. Did someone hack into my computer?
No. iTunes features the ability to stream other people's music from their playlists. You may not, however, transfer these files to your computer.

Can I connect my iPod to other people's computers and download their music?
No. Your iPod can only synch with one music library at a time. So unless you would like to completely reformat your iPod to synch to another computer, it cannot be done.

Will I be able to use other mp3 players with iTunes?
Yes and no. There is moderate support in iTunes for some 3rd Party players, but they will not be able to play AAC files (including songs from the iTunes Music Store). Apple offers a full line of iPod products and accessories which will give you the best digital experience.

For more iTunes support, visit http://www.apple.com/support/itunes/

I am a faculty member who created content for students. Any issues I should be aware of?
Faculty, please be advised that we need to keep in mind our services to disabled students. If you plan to assign a podcast, the SRC will need a copy of the transcript on file.